To return your product, you should mail your product to: WHITE POMEGRANATE 3B RUSTAM BAGH VIEW APTS, RUSTAM BAGH RD, KODIHALLI, BANGALORE 560017, KARNATAKA, INDIA
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Shipping rates will be charged automatically after the delivery address has been entered at checkout.
We dispatch the order between 1-4 working days from the time the order is placed. We will send you a tracking number as soon as your order has been dispatched. We request you to please fill in your delivery address correctly, as we will not be responsible if this goes to an incorrect address. Please make sure that someone is available to receive the goods at all times or else the goods will be returned and a charge is applicable in returning and resending the goods.
We have tied up with Fedex and DHL & Bluedart for worldwide shipments.
DUTIES AND TAXES:
Duties & Taxes for international orders are not included in the Shipping Charges, they are over and above. Most countries charge duties on imported items which are levied at the time of port entry and they vary from country to country. All such duties and taxes are to be paid to the shipping agency (FedEx, DHL etc) at the time of your order delivery upon submission of invoice by our shipping agent.
NON-AVAILABILITY ON DELIVERY:
Our delivery partners will attempt to deliver the package 5 times before it is returned back to us. Please provide your complete & accurate address including zip code and mobile number in the delivery address as it will help in making a faster delivery. A charge is applicable for goods that are returned as well without pickup as well.
FABRIC: Delivery of stock that is readily available with White Pomegranate will take upto 10-12 working days to reach the customer anywhere abroad from the time of payment.
Newly printed stock will take atleast 6-8 weeks.
Hand embroidered fabrics will take atleast 6-8 weeks.
CUSHIONS: Delivery of stock that is readily available with White Pomegranate will take upto 10-12 days to reach the customer anywhere abroad.
For newly printed stock we will require atleast 6-8 weeks.
It is the company policy to organize prompt deliveries but any promise made, whilst done so in good faith, is not guaranteed and we shall not be liable for the consequence of any delay whatsoever, and however occasioned.
All risks, including damage, deterioration, loss and theft, shall be the liability of the customer as soon as delivery has been made to the customer.